During 95 degree weather with humidity 90% no AC in the house, is not a pleasant situation. Spoke to Frank, scheduled emergency service. Got call back from Frank and was told that John ( owner ) wants to speak personally first. ( to troubleshoot over the phone first). Didn’t resolve issue. Technician came late night and fixed the problem. I can say that such honest and reliable service I have not seen in a long time! Thank you!